NEWSLETTER
“Helping You Build A Better Business “
Repeatable Systems, Planning, Newsletters, Practical Marketing Tips
– 8 pages to help you build a better business

“Moments of Truth and Understanding The Customer’s Journey”
Management should be there to serve frontline staff, not instruct them.
JANUARY 2017 NEWSLETTER

“Helping You Build A Better Business “
Marginal Gains, Dealing With Difficult People, Understanding the Customer Journey
– 8 pages to help you build a better business

“Dare to be…. Celebrate Success”
I want to encourage you to Celebrate Success more often and with good purpose. Here are some basics and some creative ideas to help
DECEMBER 2016 NEWSLETTER

“Helping You Build A Better Business “
Planning for 2017 – 8 pages of information, ideas, fun,
quizzes strategies and best practice
to help you build a better business
NOVEMBER 2016 NEWSLETTER

“Helping You Build A Better Business “
8 pages of information, ideas, fun, quizzes strategies and best practice
to help you build a better business

Evan Davis – The Bottom Line – Coaching Experiences
Here is a link to the BBC iPlayer which recently broadcast Evan Davis discussing the use of Coaches.

“Dare to be…. Boring Meetings are not Compulsory”
I’ve collated 10 Basic “rules” that should ensure a good meeting and provided 21 extra ideas to make them great.

“Dare to be….vital sales data every business should know”
Some of the sales statistics compiled here are truly shocking.

“Dare to be…. don’t pay lip-service to measurement – create KPI’s that work”
Guidance on defining and creating measures to help achieve organisational goals

““Dare to be….how to recruit “A” grade employees!”(Part 1)”
“Your success as a manager is simply the result of how good you are at hiring the people around you”

““Dare to be….how to recruit “A” grade employees!”(Part 2)”
50 competencies with interview questions to help you recruit the best.

Dysfunctional Team or a High Performance Team – It’s Your Choice!
“If you can get all the people in an organisation rowing in the same direction, working as a team you could dominate any industry, in any market, against any competition, at any time.”

Why Sales Teams Fail and What To Do About It
Sales are the lifeblood of any business – stop wasting £000’s, losing revenue, wasting valuable time and start winning new profitable business.

“Dare to be…. Beware it’s the losers who may determine your success”
For anyone who is struggling with business inertia; lack of “buy-in” to new initiatives; frustrated with people’s attitudes to change.

“Dare to be….Key Account Management”
This newsletter addresses the vital role of Key Account Management.

“Dare to be….and hold people to account”
“Executives owe it to the organisation and to their fellow workers not to tolerate nonperforming individuals in important jobs.” (and all jobs are important)

“Dare to be…. and stop micromanaging”
In this guide, we will look at why micromanagement is a poor use of time and how to stop.

“Dare to be….15 tips to inspire and motivate”
Leaders have a great opportunity and responsibility to be inspiring and motivating.

Hate Selling?
“Dare to be ….A Salesman!”
How you define the process of “sales” in your own mind will be powerful in influencing how you deliver the buying experience.